"The location and interior design is always my favorite part of Alexan. The only thing always bothers me is the dryer that never get fixed. The break always jump to the off side in the middle of a cycle. I know the maintenance tried to fixed it and came to my unit for multiple times, and we even changed the dryer machine. It just doesn't help at all."
"The parking situation has gotten really frustrating. People park terribly and eliminate very needed spots. I also see multiple cars without permits. Not sure what's going on but if you come home later than 5 it's hard to find a spot! Enjoy the other amenities, but a peloton tread and bike in the gym would really seal the deal! Maintenance team is awesome."
"I am absolutely in love with the Alexan!!! My apartment is brand new and was extremely clean on move in day. I love the fact that all the appliances are not only stainless steel but are also full size! I’m really looking forward to my next year here and hopefully getting to meet some of the other residents."
"Alexan is a great community - intimate with a lovely rooftop deck and spacious apartments. The vibe is young professional, and the lounges are comfy and well kept. The staff is wonderful. The only downsides are the gym is very small and hard to reserve, and the intersection can be quite noisy due to construction."
"The location is great, apartment layouts are well thought-out, appliances are top tier, and rarely have any issues with building amenities. The only room for improvement would be more communication between the leasing office and tenants."
"The complex is well maintained and the neighborhood is great! We always feel safe and it’s convenience is hard to beat in relation to stores and the highway.
The staff is great, would love to see management and owners take better care of their employees! We greatly appreciate the staff who makes our home great."
"We moved in just a few days ago and already have loved our new apartment. It is in the perfect location, and was in perfect condition for moving in. We mostly worked with Mia who had made our move in very quick and easy, and she was extremely helpful and kind with all of our questions or requests."
"Great location and the best view you can imagine! It's being an amazing experience to be at Alexan 100, building a life in an apartment with great features and a breath taking lounge on the top of the building."
"Fantastic! Other than the state of the art amenities and new units, props to the building management. Love the events hosted by the building management and they're always quick to help with any repairs."
"The staff at Alexan 100 is great - quick to answer problems and address issues. The common spaces are well designed and clean, and the apartments are modern in design. I love the rooftop space and upstairs lounge area. The gym is very small and COVID protocol makes it almost impossible to get an appointment unless you are sitting by your phone right when spots open up on the app. I previously lived in NYC, but even I think the intersection is quite noisy (especially the public transportation that comes by frequently)."
"I've only been here for a few days and love the neighborhood! Everyone I have come across has been very helpful. The building is amazing and there are many restaurants/stores at a walking distance. 10/10"
"Building is nice, and has many features. Location very close to space needle. Package service is offered by Fetch, which delays deliveries by a few hours to a few days. Get prepared for miscellaneous fees from apartment billing."
"We love it here! The staff and team is very friendly and very responsive to help. 2020 was a doozy and they handled it professionally and personably. The units are great and I rarely have problems. The folks that live here seem great and I haven’t run into any issues with neighbors.
It’s a very quiet place so if you’re looking for a “involved” community this might not be a great fit. If you’re a chill person who is fine making a friend or two, this place is great!"
"The community is good with calm and nice people around. The residents are friendly and so the staff, you will definitely feel at ease when moving around and talking to them in the apartment for any questions or concerns"
"Happy with all the facilities. Not very happy with fetch service as the delivery date gets delayed by a week if fetch is the address for most websites. This has caused a few issues. Apart from that, happy with the rest of the amenities."
"It is difficult to complain. All of the staff are friendly and willing to help when you need something, responses to emails are quick, location is convenient to almost everything, and amenities are top-notch."
"We love it here!!! We rave about this place to all of our friends. The apartment is beautiful, the location is great, and the staff is so kind.
The only thing I miss from my old apartment is having on site lockers for packages. Fetch just feels like an unnecessary delay to getting packages, sometimes delaying things overnight."
"Have loved living in Alexan 100! Beautiful building with great amenities and staff really care about residents. Common spaces are reserved via Amenity Pass which ensures that there aren't too many people in one place and common spaces are cleaned routinely in blocked times. The staff, especially Mia, Josh, and Eric, are amazing. Mia has gone above and beyond the duties of a leasing consultant and Josh and Eric have been quick to resolve any problems we've had. The location is great, regular city noise and unobstructed views by the water. Covered garage parking, air conditioning, and respectful neighbors!"
"It's early yet. My upstairs clomps around. I'm giving all involved a break because who really wants to be on lockdown non stop. Little things are probably more noticeable. Overall, I really like the apt. I grilled when I could go outside. It was nice. There's real potential"
"I love living at Alexan 100. The staff has been incredible and the amenities are great! They have great amenities for my puppy which is nice in the city. Also, the maintenance crew is amazing they help clean the building every day and have fixed any issues I've had quickly. I would recommend living here to anyone looking!"
"Alexan 100 has been a wonderful place to call home. It is located in the perfect place to suit my needs. It is near the waterfront with nice running and biking trails close by. The building amenities are well kept and very functional. I use the roof top area multiple times a week. The units are well laid out with high quality fixtures. The staff is easy to communicate with and quick in responding."
"Decent apartments with good amenities (hot tub, gym). Nice that uncovered parking is included in rent though lot fills up in evening. Also great grounds to walk dogs. Downside is windows/sliding doors are old - get ready for drafts. Also little noise insulation between floors so you can hear your upstairs neighbors walking around music occasionally, been her two years and staff has been ok. Some really good and some mediocre - staff seems to change every 6 months or so; makes this hard to clearly assess but always has maintenance here when needed so meets my expectations."
"Alexan is great place to live! The housing is great, location is amazing and the staff is super friendly! Fetch being mandatory is slightly inconvenient but overall great experience with the apartment. Have loved my time here so far."
"Moved into my unit in April - and have loved my time here since! The amenities are probably the best part of my experience - both for the building and within my apartment - state of the art gym, indoor recreation area, and a beautiful rooftop."
"It’s been great! The staff very responsive and has been very proactive during Covid. We feel very safe in all the common areas and we really like the reservation feature they have currently! We love the maintenance guys, super friendly and very helpful."
"The apartment complex is very nice, mostly quiet, and staff has been responsive and helpful with various types of issues.
There are definitely places for improvement like package handling and parking, but overall an enjoyable place to live (in a great location)."
"Alexan is a great apartment complex! It is very clean and has implemented great precaution practices during this pandemic. The leasing and maintenance team are very helpful. They are very prompt in addressing questions and concerns."
"I would say I like living in the Alexan100 it has nice amenities and the apartments have the features that I look for. The biggest issue is that I can hear people in the apartment above mine the second is that the quality of the appliances isn't really high enough I have had a couple things malfunction."
"We have really enjoyed living at the Alexan so far. The staff have been super friendly, accommodating, and responsive to all our questions. When we first moved in, there were some leftover construction issues that maintenance quickly took action on to coordinate corrective repairs, going the extra mile to show consideration for our daily life during the process. The building is kept clean, even before the pandemic began, and they made noticeable efforts to step up the frequency of cleaning and disinfecting which we appreciate. Regarding security, improvements such as limiting access to each floor with fobs has made us feel more safe. There will always be issues with parking garage break ins when you have so many people coming and going. Not sure if video cameras are working, but prevention has a lot to do with people's habits. Overall, we are very satisfied!"
"Overall, this was a very good move-in experience for me. The first week of living here is also very good. I enjoyed the quietness of the building and the neighborhood very much. The staff members are very kind and helpful. The amenities are really nice."
"So far move-in went well and the building is great. Especially because the noise from the street does not even penetrate the walls. However, because the building is so new and getting set up we have realized some problems with the call box, key fab, garage, garbage shoot and most recently as of yesterday a jammed door to the gym. its been great but some of these areas would be better if they were finished or maintenance a tad quicker on them"
"Everything's good so far! Management team has been very helpful during the move in.
Just a few inconveniences (building door locks not working, internet wiring issue) because the property is so new.
I really like the view from the rooftop!"
"So far it’s been a pleasure moving in and living here. All maintenance requests have been responded to same day usually within minutes / hours.
My only complaint is that the infrastructure isn’t totally fleshed out in terms of internet providers. Every unit is equipped with Xfinity, but they’re still rolling out WaveG and CenturyLink. It would’ve been nice to have multiple options on move in day. There is Resident wifi, but I don’t have much luck with it in my unit, although it works fine in the lobby or 7th floor."
"We have thoroughly enjoyed being apart of this community and look forward to bringing this experience to our clients. The management team has been amazing and they’ve found a way to make this process seem less for us."
"Move-in was relatively smooth; however, one window that was cracked and was pointed out a month ago was still broken. Some things are still not ready, like the package locker and callbox. Those will hopefully be fixed eventually, but still, with a move in date delay already, points will be docked for those."
"Excellent place to live. Maintenance is really competent and freindly.
The apartment has lots of storage space and a good layout.
Love the look and feel of the place.
The location is really fun and convient.
Beutiful views from the roof and common areas.
Good job to the staff."